Disadvantages Of POS To Heed For

Integrating a tableside ordering POS Malaysia into your own business may make your establishment’s life easier thanks to the convenience that it brings. No more long queues, waiting and receiving even the wrong orders. No more disorganizations in the kitchen.

POS is the norm for many businesses today, but as good as it is, like everything else, it has its own share of downsides that, if severe enough, can threaten to bring the system to a halt. Before you can even include a POS, at least be aware of the disadvantages that it may display so you can have a head start to try to remedy them.

Expensive

The numerous functions of POS is the magic that helps your business flow smoothly like sliding on a skating rink. Unfortunately for you, this technological wonder is costly to set up, which is not great news if your budget does not allow it. At this point, you might as well stick to your manual cash register for the time being.

Furthermore, if the hardware malfunctions, it will even cost more to repair or replace, let alone maintain it in the first place so it keeps running like clockwork.

Don’t forget about softwares too. As POS system providers often roll out upgrades, you have to pay for them to bring the softwares to their latest builds, otherwise your system may crash into complications between the outdated and new features. If you have to, new licenses and softwares are also something to consider.

On the bright side, some system providers offer free upgrades and support, so before you invest in a POS for the long run, check to see if any is offering this benefit.

Connection reliability

An Internet connection is mandatory when you are running a POS system in your business. This is problematic if your establishment has a poor internet connection, and even with a good one, you never know if it suddenly slows down or stops entirely for some time and compromises your POS’s processes.

Luckily for you, the system should have an offline mode for you to switch in case something untoward happens to your connection and it is in the middle of being fixed and reconnecting. Ensure that the new POS that you are looking for includes this feature.

Security risks

For customers paying with their cards by entering their PINs, they can risk exposing them to others. 

Since POS systems involve contactless payments today, this method can be avoided unless there are no other options. Still, if you have to, at the very least ensure that nobody else is able to see what the customer pressed as their PIN.

Like any internet-based applications, POS can be vulnerable to digital security threats or bugs if they aren’t secured enough with an antivirus or other means. Dealing with them can be costly and may affect your business’s workflow when you have to stop customers from paying through POS until the mess is sorted out.

When you have the budget to upgrade your POS security, do so immediately. In spite of the scary looking prices, providing the best protection will make you feel comfortable without having to worry about a sudden attack or failure on your POS.